Features (AddOns)

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InBox DynamicFieldMultipleTimeStamp

Version 6.0.11

Creation date 2022-05-17

Resources

Module that creates a dynamic field that allows the insertion of multiple notes.

Prerequisites

Framework

The following versions of OTRS Framework are supported:

  • [6.0.x]

Modules

The following modules are required:

  • InBox Core 6.22.7 or superior

Operational system

The following operating systems are required:

  • [None]

Software de Terceiros

The following third party software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ DynamicFieldMultipleTimeStamp-6.0.11.opm

API

  • [None]

Configuration

Usage

Dynamic Field Creation

Go to Admin > Dynamic Fields

Choose the Object and select 'Multiple time stamp'.

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Fill in the general information.

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In this option, it is possible to assign a field (Dropdown type) with values ​​that will be assigned to the informed date and time.

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It is possible to place the field as mandatory.

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It is also possible to define a subject and body of the text.

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Assigning the dynamic field to a screen

Go to Admin > System Configuration

Select the screen you want to add the dynamic field to.

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Add the dynamic field name and set it to Enable. After that save the configuration.

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